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Tuesday, February 16, 2010 2:45:38 AM
GMT
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chartingdreams.com --
By Jen McGahan•
February 11th, 2010
Have you seen the TV ads?
It’s a sign of the times when a large car company stands up and admits it made mistakes. Owning those mistakes is another matter entirely. As a small business owner and coach, while I wouldn’t want to be in their position, my hat’s off to Toyota’s quick, seemingly sincere, and public response to their recent bad press. The car giant even declared that production will stop until all the recalled cars are fixed, an act of flexibility and remo...
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tags:
accountability, car company, Japanese, recall, small business, toyota, toyota's apology, Trust
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